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Small Order Fee
By Mark Roth on November 13, 2007 at 4:49 pm
For orders with a sub total less than $15, we have charged a $5 small order processing fee.
That is, up until a few minutes ago.
That’s when I uploaded configuration changes to our three shopping carts.
I have reduced our small order processing fee to $3.
And I’ve lowered the threshold to $5.
You can learn more about our shipping and handling policies here.
Topics: Customer Service | No Comments »
Deliver the Ransom Alone
By Mark Roth on November 13, 2007 at 10:08 am
Verda was concerned. Eli still wasn’t home.
When Ernest’s pickup truck pulled into the driveway, she knew something was very, very wrong. She rushed to the door. “What’s the matter?” she called fearfully.
“Mama,” Ernest said as he strode towards her, “There’s a problem.”
Kidnapping was a nagging possibility in politically troubled El Salvador in the early 1990s. One night it became a reality to the Eli Glick family.
But this is more than a gripping missionary story. It is a thrilling testimony to the power of prayer. As word sped from family to church, across Central America, and into the States and other countries, many fervent prayers were offered — prayers for Eli’s deliverance, for his kidnappers, and for the honor and glory of God through it all.
This true account will touch your heart and strengthen your faith.
173 pages. Paperback. Christian Light Publications. Verda J. Glick.
Published in 1999.
For more details as well as the option to buy: Deliver the Ransom Alone
Topics: Featured Products | No Comments »
Answering Customer Emails
By Mark Roth on November 13, 2007 at 7:00 am
Too many of you know that this is the weak link here. 🙁
I won’t try to explain why I am so behind in responding to emails from so many of you.
I hereby purpose to start answering twenty a day, beginning today.
My plan is to start with three categories of email:
• cases already in progress
• cases with repeated emails pending
• those I received a week ago today
If your case is urgent and shouldn’t wait in the queue, please email me with “URGENT:” (yes, in caps) in the subject line followed by the Order ID number and/or the invoice number.
For over 100 positive notes on our customer service, please check out our guestbook.
🙂
Topics: Customer Service | No Comments »