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	<title>Ampersand &#187; Customer Service</title>
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	<description>it comes before the extras</description>
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		<title>Shipments to Canada Suspended</title>
		<link>http://www.anabaptistbooks.com/blog/2011/shipments-to-canada-suspended/</link>
		<comments>http://www.anabaptistbooks.com/blog/2011/shipments-to-canada-suspended/#comments</comments>
		<pubDate>Thu, 16 Jun 2011 13:50:14 +0000</pubDate>
		<dc:creator>Mark Roth</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Miscellaneous]]></category>

		<guid isPermaLink="false">http://www.anabaptistbooks.com/blog/?p=756</guid>
		<description><![CDATA[Effectively immediately, we are not shipping to Canada until they get their act together again: All mail processing plants and letter carrier depots are closed and all facilities have been secured. No new mail will be accepted. Large volume mailers cannot deposit or receive mail. Source: Customer Information Hub: Canada Post/ CUPW Negotiations]]></description>
			<content:encoded><![CDATA[<p>Effectively immediately, we are not shipping to Canada until they get their act together again:</p>
<blockquote><p>All mail processing plants and letter carrier depots are closed and all facilities have been secured. No new mail will be accepted. Large volume mailers cannot deposit or receive mail.</p></blockquote>
<p><i>Source:</i> <a href="http://clients.infopost.ca/en/">Customer Information Hub: Canada Post/ CUPW Negotiations</a></p>
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		<title>Fully Operational Again!</title>
		<link>http://www.anabaptistbooks.com/blog/2011/fully-operational-again/</link>
		<comments>http://www.anabaptistbooks.com/blog/2011/fully-operational-again/#comments</comments>
		<pubDate>Thu, 27 Jan 2011 03:49:36 +0000</pubDate>
		<dc:creator>Mark Roth</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://www.anabaptistbooks.com/blog/?p=746</guid>
		<description><![CDATA[As you may know from the previous post, &#8220;Since the wee hours of Friday, January 14, 2011, this site has been partially broken.&#8221; Well, I&#8217;m happy to report that, as of a few minutes ago, our Rod and Staff site is once again operational. That is, for the first time in 13 days, it properly [...]]]></description>
			<content:encoded><![CDATA[<p>As you may know from the previous post, &#8220;Since the wee hours of Friday, January 14, 2011, this site has been partially broken.&#8221;</p>
<p>Well, I&#8217;m happy to report that, as of a few minutes ago, our <a href="http://www.rodstaff.com/school/">Rod and Staff</a> site is once again operational. That is, for the first time in 13 days, it properly and completely processed an order. I need to do more testing, but we seem to have crossed a huge, huge milestone.</p>
<p>Now I need to get our <a href="http://www.anabaptistbooks.com">Anabaptist Bookstore</a> site and the sister <a href="http://www.rodstaffcanada.com">Rod and Staff</a> Canadian site fixed as well.</p>
<p>Many thanks to God and DaveG (the programmer behind the ecommerce software I use)!</p>
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		<title>Broken Sites! What&#8217;s Wrong?</title>
		<link>http://www.anabaptistbooks.com/blog/2011/broken-sites-whats-wrong/</link>
		<comments>http://www.anabaptistbooks.com/blog/2011/broken-sites-whats-wrong/#comments</comments>
		<pubDate>Mon, 24 Jan 2011 14:11:03 +0000</pubDate>
		<dc:creator>Mark Roth</dc:creator>
				<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://www.anabaptistbooks.com/blog/?p=744</guid>
		<description><![CDATA[Since the wee hours of Friday, January 14, 2011, this site has been partially broken. However, you can still place an order. But be forewarned: it will appear that it hasn&#8217;t gone through and at the end you&#8217;ll get an error message that includes this ominous-sounding line: SHA encryption function &#8211; Invalid SHA encryption result [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p>Since the wee hours of Friday, January 14, 2011, this site has been partially broken. However, you can still place an order.</p>
<p>But be forewarned: it will appear that it hasn&#8217;t gone through and at the end you&#8217;ll get an error message that includes this ominous-sounding line:</p>
<p><center><i>SHA encryption function &#8211; Invalid SHA encryption result</i></center></p>
<p>As soon as possible after that, I will reconstruct your order and email it to you with payment instructions.</p></blockquote>
<p><span id="more-744"></span></p>
<div style="height:0; padding:0; margin:0; font-size:1px; color:#cccccc">Please read the rest at the What&#8217;s New page for our Rod &#038; Staff curriculum site.</div>
<p><b>Update:</b> <a href="http://www.anabaptistbooks.com/blog/2011/fully-operational-again/">Fully Operational Again!</a></p>
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